Service News

Email Outage

[10:10] Some of our users may have experienced difficuties this morning getting to their emails. This outage lasted around 90 minutes and all system are now restored to full functionality.

We apologise if this incident did cause you any issues.

Originally Written: 30-Jun-2012 09:09, Last Updated: 06-Nov-2014 12:29

More Service News

October
07-Oct-2024UK Live Server Maintenance - Starting 21-Oct-2024
November 2023
13-Nov-2023Server Maintenance - Monday 13th November
09-Nov-2023Old Webmail Removal
September 2022
16-Sep-2022An Update on our Email for Life Security and Older Email Clients
May 2022
10-May-2022Changes to our Email for Life Security Regarding Email Clients
October 2021
19-Oct-2021Changes to our Email for Life Spam Settings
May 2021
25-May-2021Server Maintenance - June 4th-6th 2021
October 2020
12-Oct-2020Server configuration this week
05-Oct-2020Server updates
01-Oct-2020Server Maintenance
July 2020
28-Jul-2020Update to servers planned for August
June 2020
04-Jun-2020Server Maintenance - starting Fri June 19th 2020 at 18:00BST (17:00UTC)
March 2020
16-Mar-2020Update to servers planned for April
02-Mar-2020Update to servers planned for April
June 2019
12-Jun-2019Server Maintenance 18th June 07:00 BST
March 2019
12-Mar-2019Server Maintenance - Wed March 13 to Fri March 22
February 2019
14-Feb-2019Server Maintenance - starting Sat Feb 16th at 18:00GMT
11-Feb-2019Server Maintenance - 11th February [Completed]
May 2018
02-May-2018Server Maintenance - 2nd - 3rd May
January 2018
29-Jan-2018Server Maintenance
October 2017
24-Oct-2017[RESOLVED] Service Outage
05-Oct-2017Server Maintenance - 7th-9th October
July 2017
05-Jul-2017Phishing Email - 'PayPal Please Verify Your Records'
January 2017
09-Jan-2017[RESOLVED] Mail Delay
December 2016
01-Dec-2016Mail Client Access
November 2016
24-Nov-2016Server Maintenance - Saturday November 26th, 21:00 GMT
15-Nov-2016[RESOLVED] Service Outage 15th November
August 2016
17-Aug-2016Server Maintenance - Thursday 18th August 2016
June 2016
13-Jun-2016Webmail Stability Restored
April 2016
15-Apr-2016SMTP & Email Client Issues
12-Apr-2016Emergency Maintenance - Tonight 12/APR/2016 23:00 BST [Completed]
05-Apr-2016Scheduled Server Maintenance - Fri 8th April and Sat 9th April [Completed]
05-Apr-2016Server Migration - Mail Flow Switched
March 2016
30-Mar-2016Are you receiving spam emails sent from your own account? Please read.
January 2016
15-Jan-2016Reminder to update usernames in email clients
01-Jan-2016Database Issue [Resolved]
December 2015
25-Dec-2015Merry Christmas
November 2015
25-Nov-2015Director’s Report (25/Nov/2015): Inbound Email Server Failure
October 2015
22-Oct-2015[RESOLVED] Service Outage
20-Oct-2015Slowed mail delivery
15-Oct-2015Server Maintenance - Sunday October 18th at 11pm [COMPLETED]
August 2015
27-Aug-2015Server Maintenance - Sat August 29, 11:00pm BST [COMPLETED]
18-Aug-2015[COMPLETED] Server Maintenance - Tuesday August 18th, 10:00pm BST
July 2015
28-Jul-2015[Resolved] Webmail access issues
24-Jul-2015Server Maintenance - 3 hours from Sunday 26th July 11:59pm BST
20-Jul-2015[RESOLVED]Login issues
15-Jul-2015[Resolved] Server down
08-Jul-2015Deferred renewals for members affected by Greek situation
June 2015
01-Jun-2015Mail store down [Resolved]
May 2015
20-May-2015Alias Logon Access Restored
19-May-2015Email client not working? Help finding your primary email address
18-May-2015Database server down, webmail and client logins affected [Resolved (with conditions)]
18-May-2015[Resolved] Logging in error messages
16-May-2015Pre-emptive Emergency Maintenance - Today 10:30am [Brought forward to 10:20] [COMPMLETED]
11-May-2015Emergency DB Maintenance at 12:01am tonight [COMPLETED]
11-May-2015Problems with login and sending emails [RESOLVED]
08-May-2015[Resolved] Issue with logins
06-May-2015Server Maintenance - Friday 8th May [COMPLETE]
April 2015
28-Apr-2015[RESOLVED] Service Disruption
27-Apr-2015[Resolved] Database server down, affecting logins and emails
16-Apr-2015[Resolved] Issue with logins and sending/receiving emails
15-Apr-2015[RESOLVED] Issues with logging in and sending emails
07-Apr-2015Director's Report: Easter 2015
March 2015
30-Mar-2015Email access offline - investigating issue. [Resolved]
16-Mar-2015Network Maintenance - 17 March 2015 [COMPLETE]
16-Mar-2015Datacentre Network Outage [RESOLVED]
09-Mar-2015Email service issue [Resolved]
01-Mar-2015Service issue [Resolved]
February 2015
24-Feb-2015Login issues [Resolved]
24-Feb-2015Outgoing email issue [Resolved]
23-Feb-2015Email Accounts Over-Quota Advice
19-Feb-2015Certificate errors when logging in [Resolved]
19-Feb-2015Issues with email client access [Resolved]
17-Feb-2015Server Maintenance Wednesday 18th Feb 2300 - 0300 [Complete]
January 2015
29-Jan-2015Login Issues [Resolved]
November 2014
28-Nov-2014Mail server down - Resolved
October 2014
25-Oct-2014Server Maintenance - Sunday 26th October [Completed]
14-Oct-2014Responding to the SSL 3.0 Security Alert
06-Oct-2014Weekend Email Delivery Issues [Resolved]
02-Oct-2014Server Maintenance - 6th October 2014 [Completed]
September 2014
26-Sep-2014The ShellShock Bug
July 2014
29-Jul-2014Mail server issue
25-Jul-2014Server Maintenance - 25-July 2014 [COMPLETED]
22-Jul-2014Slow mail server
15-Jul-2014Database Issue [Resolved]
June 2014
24-Jun-2014Webmail Access Down
May 2014
21-May-2014[Completed]System Maintenance - 21-May-2014
April 2014
10-Apr-2014The Heartbleed Bug: ALL CLEAR
02-Apr-2014Outage report for 31/3/14
March 2014
31-Mar-2014Service Outage - 31-Mar-2014 19:10 [RESOLVED]
30-Mar-2014Server Maintenance - 30-Mar-2014 [Completed]
27-Mar-2014Maintenance Notification - 29th March 2014 [Completed]
February 2014
20-Feb-2014Server Security Certificate Update
13-Feb-2014Mail Gateway Maintenance commencing 14-Feb-2014 [Updated 19th Feb]
December 2013
25-Dec-2013Merry Christmas (and a new update)!
16-Dec-2013Storage Server Problem [Resolved]
November 2013
16-Nov-2013Phishing/Scam Alert
11-Nov-2013Maintenance Scheduled - 12th November 2013 [COMPLETED]
11-Nov-2013Service Alert [RESOLVED]
September 2013
19-Sep-2013Storage Server Issue [RESOLVED]
12-Sep-2013Storage Server Problem [Resolved]
August 2013
20-Aug-2013Load Balancer Upgrade - 20-Aug-2013 23:59
14-Aug-2013Emergency Maintenance Scheduled - 14-Aug-2013 23:59 [Completed]
13-Aug-2013Primary DB Failure [Resolved]
12-Aug-2013Storage Server Down [RESOLVED]
03-Aug-2013Network Update - 23:59, Sat 3rd August [Completed]
02-Aug-2013Network Update - 23:59, Friday 2nd August [Completed]
July 2013
29-Jul-2013Storage Server Down [Resolved]
26-Jul-2013Storage Server Outage [Resolved]
13-Jul-2013Webmail Outage [Resolved]
11-Jul-2013Database Server Down
03-Jul-2013Automatic Purge of old email from Trash and Junk folders
June 2013
20-Jun-2013Service Outage [Resolved]
13-Jun-2013Emergency Server Maintenance - 13-June-2013 23:59 [Completed]
03-Jun-2013Service Issue [Resolved]
May 2013
30-May-2013Server Maintenance - Sunday 2nd June at 23:59 [Completed]
29-May-2013One Storage Server Down [Resolved]
09-May-2013Server Maintenance - Sunday 12th May [Finished]
April 2013
25-Apr-2013Brief Service Outage [Resolved]
25-Apr-2013Undetected Outage [Resolved] + Investigation Results
12-Apr-2013Brief Outage [RESOLVED]
March 2013
27-Mar-2013Storage server issues [Resolved]
02-Mar-2013Partial Service Interruption [Resolved]
01-Mar-2013Service Outage [Resolved]
February 2013
28-Feb-2013Improvements to Login Process
21-Feb-2013[Resolved] Service Outage
14-Feb-2013Intermittent Connection Issues [RESOLVED]
11-Feb-2013February Announcement
January 2013
16-Jan-2013Service Issue [Resolved]
15-Jan-2013Service Issue [Resolved]
10-Jan-2013Scheduled Database Upgrade (Sat 12/01/13 00:00-02:00) [Completed]
December 2012
28-Dec-2012Scheduled Power Upgrade [COMPLETED]
27-Dec-2012Power Upgrade tonight, 27/12/12 @ 8pm GMT
23-Dec-2012Service Outage [Resolved]
21-Dec-2012Merry Christmas and a Happy New Webmail Tour
19-Dec-2012Directors Report: Stability changes review and a sneak preview...
08-Dec-2012Server Maintenance [COMPLETED]
07-Dec-2012Server Issue Summary
07-Dec-2012Server Issue Summary
05-Dec-2012Scheduled Maintenance - 8th December 2012
03-Dec-2012Morning Outage [RESOLVED]
01-Dec-2012Major Outage on 1-Dec-2012 [RESOLVED]
November 2012
30-Nov-2012***URGENT*** Maintenance - Due to earlier outage [Resolved]
23-Nov-2012Slow website responses [Resolved]
13-Nov-2012Slow webmail / timeouts [RESOLVED]
01-Nov-2012Scheduled Maintenance - 4th November 2012 ***COMPLETED***
October 2012
26-Oct-2012Service Outage [RESOLVED]
17-Oct-2012New Director's Report
17-Oct-2012Slow Service [Resolved]
08-Oct-2012Service Outage [Resolved]
06-Oct-2012System Outage [Resolved]
05-Oct-2012Scheduled Maintenance - 7th October 2012
04-Oct-2012Outage recovery continues [RESOLVED]
September 2012
05-Sep-2012Service outage [Resolved]
August 2012
30-Aug-2012Scheduled Maintenance - 2nd September 2012 ***COMPLETED***
05-Aug-2012Scheduled Maintenance - 5th August 2012
02-Aug-2012Investigating webmail login issue [Resolved]
02-Aug-2012Webmail Logins Failing [Resolved]
01-Aug-2012Scheduled Maintenance - 5th August 2012
July 2012
29-Jul-2012Service outage [Resolved]
26-Jul-2012Problem affecting some accounts [RESOLVED]
16-Jul-2012Scheduled Downtime (Resolved)
15-Jul-2012Storage server removed from cluster [Resolved]
14-Jul-2012Missing Inboxes [Resolved]
14-Jul-2012Service Outage
10-Jul-2012Support Desk Backlog
05-Jul-2012Service Outage [Resolved]
04-Jul-2012ERROR: IMAP server closed the connection. Server responded:* BYE Internal login failure. [RESOLVED]
03-Jul-2012Webmail login problems [Resolved]
02-Jul-2012Outage affecting helpdesk
June 2012
30-Jun-2012Email Outage
29-Jun-2012Email delays
14-Jun-2012Email opening issue: "Connection to database failed (1)"
14-Jun-2012New "Bolt-ons" Released
12-Jun-2012Scheduled Maintenance 14-June 21:30 - Suspension of span scanning for upgrade
04-Jun-2012Service Outage [RESOLVED]
May 2012
28-May-2012Scheduled Maintenance - 5th June 2012 *Rescheduled from the 3rd June*
23-May-2012General Outage issues on 23rd May [RESOLVED]
23-May-2012Server responded:* BYE Internal login failure [RESOLVED]
23-May-2012Service outage [RESOLVED]
16-May-2012Sending Email Issues
03-May-2012Scheduled Maintenance - 7th May 2012
April 2012
24-Apr-2012Service Issues [Resolved]
07-Apr-2012Scheduled Maintenance - 8th April 2012 [COMPLETED]
March 2012
19-Mar-2012Service Outage
11-Mar-2012Scheduled Maintenance - 11th March 2012
06-Mar-2012Service Outage 6th March
February 2012
15-Feb-2012Helpdesk Issues
10-Feb-2012Scheduled Maintenance - 12th February 2012
January 2012
26-Jan-2012Outage Alert - Storage Issue [Resolved]
23-Jan-2012Intermittent Connectivity Issues [Resolved]
22-Jan-2012Unplanned outage - 22nd January 2012
21-Jan-2012Intermittent connection dropouts - 21-Jan-2012
05-Jan-2012Scheduled Maintenance - 8th January 2012
December 2011
31-Dec-2011Happy New Year!
25-Dec-2011Merry Christmas!
23-Dec-2011Unplanned Outage - 23-Dec-2011 16:10 [Resolved]
09-Dec-2011Scheduled Maintenance - 11th December 2011 [Completed]
02-Dec-2011Web Server Outage [Resolved]
November 2011
18-Nov-2011Scheduled Maintenance - 19th November 2011 [Completed]
09-Nov-2011Subscription Payments, SagePay issue [Resolved]
03-Nov-2011Scheduled Maintenance - 5th November 2011 [Completed]
October 2011
31-Oct-2011Service Outage on Web Servers [RESOLVED]
26-Oct-2011My Account Login Loop [Resolved]
04-Oct-2011Secure Service Outage [Resolved]
September 2011
30-Sep-2011Storage Server Reboot [Resolved]
30-Sep-2011Anti-Spam Upgrade [Complete]
05-Sep-2011Storage Server Reboot [Resolved]
August 2011
19-Aug-2011Service Interruption [Resolved]
18-Aug-2011Scheduled Maintenance - Server Memory Upgrade [Completed]
15-Aug-2011Scheduled Maintenance - Server Upgrades [Completed]
01-Aug-2011Emergency Server Maintenance - 4-5pm
July 2011
26-Jul-2011Warning: Phishing Email
26-Jul-2011Service Degraded Performance/Outage [Resolved]
22-Jul-2011Service Interruption [Resolved]
06-Jul-2011Login problems [Resolved]
05-Jul-2011Server Maintenance - 5th July [Complete]
05-Jul-2011Login problems [Resolved]
05-Jul-2011Access issues - evening storage issues [Resolved]
05-Jul-2011Storage Server Issue [Resolved]
June 2011
27-Jun-2011Storage Server Problem [Resolved]
07-Jun-2011Storage Server Crash [Resolved]
05-Jun-2011Storage Server Crash [Resolved]
May 2011
23-May-2011Scheduled Maintenance - 26th May 2011 [Completed]
23-May-2011Service Unavailable - Storage Server Problem [Resolved]
21-May-2011Service Unavailable - Storage Server Problem [Resolved]
19-May-2011Service Unavailable - Storage Server Offline [Resolved]
12-May-2011Database Load Problem [RESOLVED]
10-May-2011Summer 2011 Service Announcements
06-May-2011Datacentre Maintenance Planned
April 2011
21-Apr-2011Datacentre Emergency Maintenance Planned [CANCELLED]
11-Apr-2011Scheduled Server Maintenance Under way [Completed]
11-Apr-2011Systems Recovering [Restored]
08-Apr-2011Maintenance Work - Monday 11th April
04-Apr-2011Minor Maintenance Work Tonight 4th April, 8-10pm
01-Apr-2011Service Unavailable - Storage Server Problem
March 2011
16-Mar-20115 minute glitch [RESOLVED]
04-Mar-2011Scheduled Maintenance - Monday 7th March at 18:00
February 2011
28-Feb-2011Inbound Mail Delay [Resolved]
24-Feb-2011Service Slowdown (Resolved)
17-Feb-2011Mail Server Emergency Maintenance (Resolved)
17-Feb-2011Service Outage - Storage Server Problem (Resolved)
10-Feb-2011Email server problems (Resolved)
01-Feb-2011Service Slowdown (Resolved)
01-Feb-2011Service Slowdown (Resolved)
January 2011
31-Jan-2011[Resolved]FTP Server Offline
25-Jan-2011Slow Service / Server Problem [Resolved]
24-Jan-2011Server Maintenance [Resolved]
20-Jan-2011Notification of Planned Maintenance - Monday, 24th January @ 9pm
16-Jan-2011Login Issues
14-Jan-2011Degraded system performance. [RESOLVED]
08-Jan-2011Service Outage - Storage Server Offline [RESOLVED]
06-Jan-2011EMERGENCY MAINTENANCE - Today, 6/1/11 @ 6:30pm for 2-3 hours [RESOLVED]
06-Jan-2011Service Issues [Resolved]
01-Jan-2011Happy New Year
December 2010
30-Dec-2010Service Outage - Storage Server Offline [Resolved]
25-Dec-2010Merry Christmas
24-Dec-2010Scheduled Maintenance Notification
22-Dec-2010Retrospective Outage Notice [Resolved]
22-Dec-2010Slow Logins [Resolved]
22-Dec-2010Service Outage [Resolved]
20-Dec-2010Service Unavailable [Resolved]
15-Dec-2010Spam Blacklists not 100% effective
14-Dec-2010Service Outage - Emergency Maintenance [Resolved]
07-Dec-2010Anti Spam Maintenance
07-Dec-2010Payments via SagePay on 6th December between 6pm and 10pm
06-Dec-2010Using a mail client to read your email?
05-Dec-2010Storage Server down [Resolved]
01-Dec-2010Mail Servers Rebooting
November 2010
29-Nov-2010Client sending / webmail attachment issues [Resolved]
24-Nov-2010Phishing Alert "Your Account Update"
23-Nov-2010Receiving Emails from Blacklisted Senders
22-Nov-2010Blacklists Bypass in place
22-Nov-2010Service Outage - Storage Server Offline [Resolved]
19-Nov-2010Inbound Email Delay - 35-40 minutes [RESOLVED]
04-Nov-2010[Resolved] Service Issues
01-Nov-2010Mail servers down, emergency maintenance ongoing
October 2010
21-Oct-2010Inbound Email Delays
18-Oct-2010Service outage [Resolved]
13-Oct-2010Temporary Outage [Resolved]
04-Oct-2010[2010-10-04] Storage server maintenance
September 2010
29-Sep-2010Service Outage - Storage Overload [Resolved]
28-Sep-2010Service Slowdown
13-Sep-2010Webmail issues
02-Sep-2010Attachment issues and delayed emails
August 2010
31-Aug-2010Service Down [Resolved]
31-Aug-2010Website Slowdown [Resolved]
06-Aug-2010Intermittent Webmail Sending Email [Resolved]
05-Aug-2010Service Issue [Resolved]
04-Aug-2010New Packages Online
July 2010
30-Jul-2010New Email Packages
27-Jul-2010Service Interruption [Resolved]
19-Jul-2010Intermittent Weekend Service Issues [Resolved]
16-Jul-2010Service Issue Followups [All Resolved]
16-Jul-2010Service Issue 15:30 - 16:00
05-Jul-2010Network Packet Flood [Resolved]
June 2010
14-Jun-2010Upgrades and Changes
May 2010
31-May-2010FTP Hosting - FTP Server Offline for emergency maintenance
20-May-2010Service Degraded [Resolved]
02-May-2010Server scheduled for downtime.
April 2010
09-Apr-2010Service Downtime [Resolved]
08-Apr-2010General Internet Connectivity
01-Apr-2010Network maintenance - 01/04/2010 5am-7am
March 2010
31-Mar-2010Service Unavailable [resolved]
25-Mar-2010Server unavailable [Resolved]
14-Mar-2010Mail Access Servers Temporarily Unavailable
12-Mar-2010Lightning Strike - Service Outage
12-Mar-2010Month Subscription
11-Mar-2010Overnight Storage [Resolved]
11-Mar-2010Brief Outage [Resolved]
04-Mar-2010Datacenter Power Failure [Resolved]
03-Mar-2010Temporary access issues
03-Mar-2010Thursday Emails Redelivery +Service Maintenance Notice [COMPLETED]
01-Mar-2010Attachment Issues (Resolved)
February 2010
28-Feb-2010Mail between Saturday 20th - Thursday 25th
26-Feb-2010Temporary Access Problems [Resolved]
23-Feb-2010Outbound Email Issue [Resolved]
22-Feb-2010Mail Filters and POP Downloads
22-Feb-2010Inbound Email Delays (Resolved), SMTP issues (Resolved) Secure SMTP Issues (Resolved) Helpdesk Issues (Resolved)
22-Feb-2010Client (SMTP) Sending Issues
22-Feb-2010Sunday Service Update
21-Feb-2010Phishing Email "Your Account Update"
21-Feb-2010Restore Update
21-Feb-2010Attachments Issue and Restore Update
19-Feb-2010Service Issues [Resolved]
19-Feb-2010Phase 2 - Good Overnight Progress
18-Feb-2010Phase Two Begins (Restoring Old Email)
18-Feb-2010Phase One Completing
18-Feb-2010Phase 1 Restore Underway
18-Feb-2010Emergency Forwarding Live
18-Feb-2010Major System Failure Ongoing Recovery
18-Feb-2010Emergency Server Upgrades
18-Feb-2010Mail Access Offline [Recovered]
17-Feb-2010Client (SMTP sending) Issues
17-Feb-2010Phishing Email "Dear Webmail User"
01-Feb-2010Database Outage [Resolved]
01-Feb-2010General Slowness [Resolved]
January 2010
25-Jan-2010Saturday Webmail Outage [Resolved]
21-Jan-2010Webmail Outage [Resolved]
20-Jan-2010Help Articles
12-Jan-2010Service Issues
December 2009
15-Dec-2009Morning Partial Outage 15th December - Resolved
November 2009
25-Nov-2009Morning Partial Outage - 06:00 - 08:30
24-Nov-2009Service Outage 17:10 Tuesday 24th Nov
23-Nov-2009New Phishing Attempt
11-Nov-2009Wed Network Outage [Resolved]
05-Nov-2009IMAP/POP Connectivity for Webmail PLUS accounts
October 2009
24-Oct-2009Empty Folders - Resolution
16-Oct-2009Interim Outage Report
06-Oct-2009Do you use the same password on multiple sites?
September 2009
25-Sep-2009Office Power Failure
08-Sep-2009Mail server issue [Resolved]
August 2009
27-Aug-2009Service Interruption at 16:00
20-Aug-2009[Completed] System Maintenance at 12:00
19-Aug-2009Service Restored
19-Aug-2009Intermittent Service Between 22:00 and 23:00
19-Aug-2009[Resolved] Intermittent Access
July 2009
27-Jul-2009[Resolved] Login Temporarily Offline / Authentication Failed
06-Jul-2009Service Issues
02-Jul-2009Migration of Student Mailboxes - Start Now
June 2009
26-Jun-2009Phishing Email: CONTACT FEDEX COURIER FOR YOUR PARCEL
10-Jun-2009 Website Outage Report - DB Lock Error
01-Jun-2009Web Server Issues
May 2009
27-May-2009Hidden Webhosting Files
April 2009
30-Apr-2009Incoming Email Deferred [Resolved]
16-Apr-2009Temporary IMAP Problem [Resolved]
09-Apr-2009Login offline
02-Apr-2009SpamHaus Blocks
March 2009
04-Mar-2009Database Blocked on one Webserver
February 2009
28-Feb-2009Logging-in Problems
21-Feb-2009Yahoo Sending Delays
10-Feb-2009Problem Identified and Resolved
10-Feb-2009Intermittent Errors
January 2009
29-Jan-2009Mail delivery issue
20-Jan-2009Recognising Phishing Scams
16-Jan-2009Service Restored
16-Jan-2009Service Offline
02-Jan-2009HAPPY NEW YEAR!
December 2008
15-Dec-2008SMTP (sending) Connections Improved
13-Dec-2008System Stable
13-Dec-2008Temporary Restore
13-Dec-2008Login Issues
November 2008
21-Nov-2008Online
21-Nov-2008Another DDoS Attack
21-Nov-2008Resolved
21-Nov-2008Outage Update
21-Nov-2008Connectivity Issue
07-Nov-2008New Subscription Packages!
October 2008
29-Oct-2008Webmail - Phishing Alerts
20-Oct-2008Queue clearing
20-Oct-2008Inbound Delays
14-Oct-2008Inbound Messages Delay
September 2008
25-Sep-2008New User Issues
25-Sep-2008Service back to normal
25-Sep-2008Some Service Issues
August 2008
14-Aug-2008Service fully restored
13-Aug-2008Service intermittent 01:00am to 04:00am
13-Aug-2008Service Restored
13-Aug-2008Service Temporarily Unavailable
08-Aug-2008Helpdesk Delays
July 2008
25-Jul-2008Email Service Restored
18-Jul-2008Inbound Mail Delay - 2pm-5pm
16-Jul-2008AntiSpam Upgrade - Greylisting Now Available
June 2008
27-Jun-2008Inbound Mail Delay - Resolved
09-Jun-2008SMTP Re-enabled
09-Jun-2008External SMTP Temporarily Disabled
08-Jun-2008Spam flood stopped
08-Jun-2008Mail Delays - Spam Attack
02-Jun-2008Servers Online
02-Jun-2008Network Problem
02-Jun-2008Email Offline
May 2008
28-May-2008System Online
28-May-2008System Down Update
28-May-2008Service Temporarily Unavailable
23-May-2008Intermittent Email Service 25/05/2008- 26/05/2008
21-May-2008Email Downtime
10-May-2008Email Queue Cleared
10-May-2008Email Delays
07-May-2008Logins Restored
07-May-2008Logins Offline
April 2008
21-Apr-2008Trash Folder: Automatic Purging
15-Apr-2008Secure mail client login fixed
07-Apr-2008Webmail: New Feature Unread Email View
07-Apr-2008Webmail: Resuming HTML Drafts Fixed
March 2008
27-Mar-2008Webmail: HTML Formatting Fixed
19-Mar-2008Inbound Email Delay
January 2008
28-Jan-2008Client Access Restored
28-Jan-2008Client Access
22-Jan-2008Responsiveness increased
22-Jan-2008Webmail Responsiveness
14-Jan-2008Webmail Attachments/Calendars
09-Jan-2008Power Issues Update
09-Jan-2008Power Issue
December 2007
30-Dec-2007Check your Junk Folder
25-Dec-2007Christmas
20-Dec-2007SSL Certificate Updated
20-Dec-2007Secure Webmail Certificate
04-Dec-2007Disk status confirmed
04-Dec-2007Operational
03-Dec-2007Maintenance imminent
03-Dec-2007Provisional Maintenance Scheduled 3/12/07 11:30pm
03-Dec-2007Server issues update
03-Dec-2007Morning Service Interruptions
02-Dec-2007Delayed Inbound Mail
November 2007
29-Nov-2007Autocomplete Complete
29-Nov-2007Size Column
20-Nov-2007Update: Address Auto-Complete
06-Nov-2007FIX: Safari Missing Folder Pane
06-Nov-2007BUGFIX: Deleting with preview pane off
05-Nov-2007'Cancel' Button Added
October 2007
31-Oct-2007"You must be logged in" error fixed
23-Oct-2007White Colour Theme
21-Oct-2007Old Webmail Link
19-Oct-2007Webmail Fix: Reply in New Window
19-Oct-2007Latest Webmail Fixes
18-Oct-2007Webmail feedback
18-Oct-2007New Webmail Live
17-Oct-2007IMPORTANT: Webmail Update
13-Oct-2007Webmail Timeouts Fixed
03-Oct-2007Oct 6th Network Maintenence
September 2007
17-Sep-2007Database Update Scheduled
10-Sep-2007Spam filtering efficiency
05-Sep-2007Spam filter service restored
05-Sep-2007Spam Filter restoration in progress
04-Sep-2007Mail Filter Latest Update
04-Sep-2007Mail Filter Override
04-Sep-2007Inbound Email Delays
August 2007
20-Aug-2007Secure Webmail Online
20-Aug-2007Service Online - Please read
20-Aug-2007More info - power loss
20-Aug-2007Ongoing issues
20-Aug-2007Upstream Network Connection Issue
17-Aug-2007Downtime - Database Errors
15-Aug-2007Network Maintenence Scheduled 18/08/07
July 2007
25-Jul-2007Bugfix: Secure Signout
23-Jul-2007Brief SMTP Service Outage
09-Jul-2007FTP service restored
09-Jul-2007FTP service maintenance
06-Jul-2007Secure Webmail Quicksave Restored
06-Jul-2007FTP Service Maintenence
05-Jul-2007Secure Website Access Maintenence
June 2007
27-Jun-2007Upstream Provider Maintenence
22-Jun-2007Server Maintenence
22-Jun-2007Alert: "Ecard from Family Member" Emails
06-Jun-2007SPAM Filtering Name Change
May 2007
25-May-2007Quota Limit Enforcement
23-May-2007RSS Feed
12-May-2007Planned Network Maintenence
09-May-2007Bugfix: Foreign Character Attachments
06-May-2007Attachments with Foreign Characters in the Filename
April 2007
26-Apr-2007BT Internet SMTP Block
24-Apr-2007System reboot
20-Apr-2007Delivered Bounced Mail
20-Apr-2007User Preferences Stable
19-Apr-2007User preferences being reset to default
17-Apr-2007Intermittent Mail Client Access [Resolved]
13-Apr-2007System update
March 2007
22-Mar-2007Scheduled Maintenance - Completed
08-Mar-2007Extraordinary maintenance
08-Mar-2007Brief Outage 8th March
February 2007
28-Feb-2007Server Performance Directors Report
28-Feb-2007Server stable
27-Feb-2007RSS Feed Available
27-Feb-2007Partial Access Available
27-Feb-2007Update
27-Feb-2007Server Temporarily Unavailable
26-Feb-2007Emergency Maintenence Scheduled
25-Feb-2007Account Migration Complete!
03-Feb-2007Database Connection Limit
03-Feb-2007Maintenence Complete
03-Feb-2007Webmail
03-Feb-2007Webmail
02-Feb-2007Maintenence in Progress
January 2007
31-Jan-2007Webmail recovering
31-Jan-2007Further Update
31-Jan-2007Update
31-Jan-2007Webmail Outage 2
31-Jan-2007Access restored
31-Jan-2007Webmail Outage (Preferences Database)
30-Jan-2007Planned Downtime
15-Jan-2007Scheduled partial downtime
December 2006
28-Dec-2006Webmail Up
28-Dec-2006Webmail Database
22-Dec-2006Billing system passwords
20-Dec-2006Webmail restored
19-Dec-2006Webmail Access Down
19-Dec-2006Webmail restored
19-Dec-2006Webmail Sessions
04-Dec-2006Maintenance Complete
03-Dec-2006Maintenance Reminder
01-Dec-2006Maintenance Planned: Server Update
November 2006
22-Nov-2006Email Routing Update
18-Nov-2006Quotas Restoring
18-Nov-2006Maintenence Continued
18-Nov-2006Server reboot now.
15-Nov-2006Quotas Update
14-Nov-2006Quota problems
12-Nov-2006Brief Server Outage
12-Nov-2006Directors Incident Report
12-Nov-2006Service Restored
12-Nov-2006Server status
12-Nov-2006Server Logins
09-Nov-2006Mail Queues - Further News
08-Nov-2006Logins Restored
08-Nov-2006Server rebooted
08-Nov-2006Mail Delays
October 2006
10-Oct-2006Spam filter updates
September 2006
28-Sep-2006Opera - Enhanced Compose Support
28-Sep-2006Quicklogin Codes Enhanced
01-Sep-2006Secure Login Outage
August 2006
30-Aug-2006Webmail - My Account
20-Aug-2006Continuing Maintenance
20-Aug-2006Server Maintenance
18-Aug-200620 Mins Downtime
17-Aug-2006Database Restored
17-Aug-2006Webmail Database Down
15-Aug-2006New Webmail Features Day 2
15-Aug-2006Tuesday Downtime
14-Aug-2006New Webmail Features
14-Aug-2006Looping Mail Issue
11-Aug-2006Restored
11-Aug-2006Repeat Reboot
11-Aug-2006Services Restored
11-Aug-2006Server Reboot
09-Aug-2006Mail Client Users: Folder Issues
08-Aug-2006Quicksave / HTML Bugfix
04-Aug-2006Quota Increases to 100MB minimum
July 2006
31-Jul-2006Service Restored
31-Jul-2006Server Reboot
14-Jul-2006Service Resumed
14-Jul-2006Server Reboot
06-Jul-2006Feature: Quick Login Codes!
06-Jul-2006Server Online
06-Jul-2006Server Reboot
June 2006
26-Jun-2006Brief Network Outage
23-Jun-2006Scheduled Maintenence
19-Jun-2006Connection Dropped Errors Resolved
16-Jun-2006Connection Dropped Errors
12-Jun-2006Server maintenence scheduled
12-Jun-2006Mail Server Online
May 2006
23-May-2006Login Unavailable
22-May-2006Continuing Maintenence
21-May-2006Scheduled Maintenence
19-May-2006Friday Incidents
18-May-2006Drive installed, server operational
18-May-2006Drive Replacement Update
18-May-2006Emergency Maintenence Scheduled - HDD Replacement
18-May-2006Login restored
18-May-2006Mail Login Temporarily Down
03-May-2006All Operational Again
03-May-2006Primary Server Down
April 2006
20-Apr-2006ALERT: "secure.aluminati.net" update
18-Apr-2006ALERT: Change of secure mail server address.
March 2006
23-Mar-2006Maintenence Scheduled for 24 Mar from 6am
07-Mar-2006Downtime Incident
01-Mar-2006Reduced Size of Message Summary
February 2006
24-Feb-2006**Advanced Spam Firewall Launched!**
21-Feb-2006New Feature - Sort by Size
06-Feb-2006Account Cancelled Notices
03-Feb-2006Back to Normal
January 2006
30-Jan-2006Having Problems?
25-Jan-2006Webmail Guide
24-Jan-2006Webmail Optimisations
23-Jan-2006Slow Page Loading
23-Jan-2006NEW WEBMAIL!
22-Jan-2006Migration Work Scheduled
20-Jan-2006Planned maintenance in response to Friday issues.
18-Jan-2006Additional Downtime Report
18-Jan-20065-10 Minute UK Network Problem
16-Jan-2006Downtime Report
13-Jan-2006Tips and Tricks: Selecting from the Address book
04-Jan-2006Scheduled Maintenence on 10th Jan 06
01-Jan-2006Happy 2006!
December 2005
25-Dec-2005MERRY CHRISTMAS!
20-Dec-2005Network Issues Report
15-Dec-2005Network Latency Report
01-Dec-2005Server Efficiency Tune Up
November 2005
28-Nov-2005Server Stabilised
25-Nov-2005Reboot Report
25-Nov-2005Short notice Server Reboot
24-Nov-2005Dropped Imap Connections
23-Nov-2005Upgraded Calendars
21-Nov-2005Delayed Emails
18-Nov-2005Scheduled Maintanence
16-Nov-2005New Feature: Auto CC
15-Nov-2005More minor Maintanence
14-Nov-2005Scheduled Maintanence - Tuesday Morning between 12am - 6am
09-Nov-20052 Incidents
08-Nov-2005Mini Downtime Report
01-Nov-2005Full Service Restored
01-Nov-2005Server Reboot Fix
01-Nov-2005Investigation continues...
01-Nov-2005Sending to Local Address Issue
October 2005
31-Oct-2005"Software" Spam now filtered
28-Oct-2005Scheduled Maintanence
24-Oct-2005Spam now Autokilled
18-Oct-2005"Ultimate Online Pharm" Spam Blocked - *UPDATED INSTRUCTIONS*
11-Oct-2005Remember Login
11-Oct-2005New Feature: Trash Size Monitoring
07-Oct-2005Preferences / Options
03-Oct-2005Reboot Scheduled
01-Oct-2005Hardware Check Tonight
September 2005
27-Sep-2005Hardware Health Check - Scheduled Downtime
26-Sep-2005Evening Downtime (7:30-8:10)
26-Sep-2005Failover Status Pages
26-Sep-2005Downtime and Resolutions
20-Sep-2005English Dictionaries Consolidated
10-Sep-2005Intermittant Network Access
06-Sep-2005View Messages as HTML
06-Sep-2005Multiple Attachments Bugfix
02-Sep-2005Downtime
01-Sep-2005Brief Downtime
August 2005
29-Aug-2005Brief Downtime Report
26-Aug-2005Server Reboot Again
23-Aug-2005Server Rebooted
17-Aug-2005Spellchecker Advice
15-Aug-2005Remember Secure Login
14-Aug-2005SECURE LOGIN
12-Aug-2005Server Error Report
10-Aug-2005New Feature: Read winmail.dat files
08-Aug-2005FULL SERVICE RESTORED
08-Aug-2005Webmail Issues
06-Aug-2005Webmail Work Continuing
05-Aug-2005webmail restored
01-Aug-2005Spanish Dictionary Added
July 2005
28-Jul-2005New Spelling Dictionaries
27-Jul-2005Downtime Report (23rd July)
23-Jul-2005Intermittent Access
12-Jul-2005Server Offline (11:30am)
07-Jul-2005[SPAM] Tagging Removed
June 2005
30-Jun-2005Spoof Emails
30-Jun-2005Payment Notices
28-Jun-2005Tuesday Downtime
03-Jun-2005"Official" Emails with Attachments
May 2005
27-May-2005Registrations
26-May-200510mins Downtime
10-May-2005New Feature: Folder Sizes
07-May-2005Upgrade Tonight
06-May-2005Login Username Remembered!

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